Customer Support Executive

15,000 - 16,500 /month

Baroda Global Shared Services Limited

Mahatma Gandhi Nagar, Bangalore

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Telugu

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Manage large amounts of outbound calls in a timely manner • Follow communication scripts when handling different topics • Identify customer’s needs, clarify information, research every issue, and provide solutions and/or alternatives. • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call centre database in a comprehensible way • Frequently up skill trainings/refreshers for improvement in performance. • Meet personal/team qualitative and quantitative targets • Target based calling with major focus on conversion
Previous experience of minimum 6 months in outbound customer support role • Track record of performance in OB set up preferably collections • Strong phone and verbal communication skills along with active listening • Familiarity with CRM systems and practices • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively • Under-graduate/graduates Not pursuing furt

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹16,500 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahatma Gandhi Nagar, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Mahatma Gandhi Nagar, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹16,500 per month. This is a Full Time job and has 10 openings.