Telesales

Job Title: Telesales Executive / Telesales Representative

Job Summary

We are seeking a motivated and results-driven Telesales Executive to contact potential and existing customers by phone, promote products or services, and close sales. The ideal candidate has excellent communication skills, a persuasive approach, and a strong customer-focused mindset.

Key Responsibilities

Make outbound calls to prospective and existing customers

Present, promote, and sell products/services over the phone

Understand customer needs and recommend suitable solutions

Maintain accurate records of calls, sales, and customer information

Follow up on leads and previous inquiries

Meet or exceed daily, weekly, and monthly sales targets

Handle customer objections and resolve basic concerns professionally

Collaborate with the sales and marketing team to improve conversion rates

Requirements & Qualifications

High school diploma or equivalent (Bachelor’s degree preferred)

Proven experience in telesales, telemarketing, or customer service (preferred)

Strong verbal communication and listening skills

Ability to persuade and negotiate effectively

Comfortable working with CRM systems and call management tools

Self-motivated, target-driven, and able to work under pressure

Skills & Competencies

Excellent phone etiquette

Sales and negotiation skills

Customer-focused attitude

Time management and organizational skills

Basic computer proficiency

Key Performance Indicators (KPIs)

Number of calls made per day

Conversion rate / sales closed

Revenue generated

Customer satisfaction and retention

Working Conditions

Office-based

Full-time

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.