Telecaller

Key Responsibilities:

• Outbound Calling: Making calls to potential customers to promote products or services, explain features and benefits, and persuade them to make a purchase or schedule an appointment. 

• Inbound Call Handling: Answering customer inquiries, addressing concerns, and resolving complaints. 

• Lead Generation: Identifying and qualifying potential customers. 

• Sales & Persuasion: Persuading customers to make a purchase or schedule an appointment. 

• Customer Relationship Management: Maintaining accurate records of customer interactions in a database, following up with leads, and ensuring customer satisfaction. 

• Meeting Sales Targets: Contributing to team performance and meeting sales goals. 

• Documentation: Maintaining records of customer interactions and documentation based on telecalling conversations. 

Essential Skills:

• Communication: Excellent verbal communication and persuasive skills.

• Listening: Good listening skills to understand customer needs and concerns.

• Customer Service: Strong customer service skills to handle inquiries and resolve complaints.

• Interpersonal: Good interpersonal skills to build rapport with customers.

• Sales: Ability to close sales deals effectively.

• Knowledge: Understanding of the products or services being promoted.

• Computer Skills: Basic computer skills for data entry and record-keeping. 

Additional Responsibilities (depending on the role):

• Routing Opportunities: Routing customer inquiries to the appropriate department. 

• Market Research: Staying informed about market trends and competitor activities. 

• Appointment Scheduling: Scheduling appointments for field sales teams or property viewings. 

• Data Management: Updating customer information and tracking progress in CRM systems. 

• Sales Support: Providing pre-sales support to the sales team and coordinating appointments. 

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Diploma and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., KANAKDHARA DEVELOPER PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at KANAKDHARA DEVELOPER PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.