Make outbound calls to prospective clients and provide information about the company’s products or services.
• Handle incoming calls and respond to customer inquiries promptly and professionally.
• Maintain accurate records of calls and customer interactions in the CRM system.
• Follow up with potential leads and ensure consistent communication.
• Build and maintain a positive relationship with customers.
• Gather feedback from customers and share insights with the sales/marketing team.
• Participate in team meetings and contribute to process improvement.