Sales Telecaller

We are hiring a Sales Coordinator who will act as a key liaison between the field sales team, doctors, and internal departments. The ideal candidate should have prior experience in sales coordination, demonstrate leadership skills, and be capable of mentoring junior staff. You must be smart, target-driven, tech-savvy, and able to perform under pressure while consistently delivering strong results. You will be expected to make 40 calls a day, including 10 to 12 productive calls, and ensure accurate order and communication tracking.

Key Responsibilities:

• Make 40 outbound calls daily, including to doctors, clients, and field representatives across the assigned state.

• Ensure a minimum of 10–12 productive calls per day focused on collecting orders, follow- ups, or confirmed interests.

• Coordinate effectively with the field sales team to track daily activities and manage key client interactions.·

• Maintain and update accurate records of orders, doctor communications, and sales leads in Excel or CRM platforms.

• Regularly follow up with doctors to take orders, address queries, and build lasting professional relationships.

• Prepare and submit daily/weekly performance reports including call productivity, order volumes, and coordination efforts.

• Handle sales pressure and help meet overall team targets while maintaining clear and timely communication.

• Collaborate with management to implement and refine calling scripts and communication strategies.

• Participate in performance reviews, planning meetings, and contribute insights to improve territory performance.

Skills:

• 1-2 years of relevant experience in sales coordination, telecalling, or customer service

• Strong verbal and written communication skills in English and Hindi (regional language is a plus)

• Proficiency in Microsoft Excel, Word, and online tools (Google Sheets, CRM software, etc.)

• Must be highly organized, detail-oriented, and tech-savvy

• Ability to work independently and manage multiple priorities under pressure

• Strong understanding of sales processes and customer relationship management

• Team leadership qualities and a proactive problem-solving approach

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.