We are looking for a high-energy, results-driven Sales Executive to join our team. The primary focus of this role is to drive club growth by converting provided leads into memberships and providing world-class tours for walk-in prospects. You will be the face of the gym, responsible for building rapport, understanding fitness goals, and closing sales through persuasive communication.
Key Responsibilities
Lead Conversion: Proactively manage and follow up on digital and referral leads via calls, WhatsApp, and email. Your goal is to book appointments for gym tours.
Walk-in Management: Greet every prospective member with enthusiasm. Conduct professional club tours that highlight our premium equipment and 24/7 convenience.
The "Close": Use consultative selling to identify a prospect’s "why" and overcome objections to close the sale on the same day.
Outreach & Promotion: Participate in local community events, corporate tie-ups, and "guerrilla marketing" (flyering/stalls) to generate new footfall.
Retention: Maintain relationships with existing members to encourage renewals and generate word-of-mouth referrals.
Administrative Excellence: Update the CRM daily, ensure all paperwork is accurate, and assist in basic club operations during peak hours.
Required Skills & Competencies
1. Advanced Communication Skills
Ability to speak confidently and professionally in both English and [Local Language].
Active listening skills to understand a prospect's health concerns and fitness goals.
Excellent phone etiquette for "cold" and "warm" lead follow-ups.
2. Sales & Closing Expertise
Proven ability to handle objections (e.g., "it's too expensive" or "I need to think about it").
Experience in need-based selling rather than just "feature dumping."
Strong negotiation skills with a focus on hitting monthly sales targets.
3. Personality & Professionalism
A passion for fitness and a healthy lifestyle (you must "walk the talk").
High resilience—you aren't discouraged by the word "No."
Punctual, groomed, and organized.