Real Estate Sales

Real Estate Telecaller – Job Description

Position

Telecaller

Reports To

Team Lead / Sales Manager

Location

Thane west

Key Purpose

Generate quality leads, follow up on inquiries, schedule site visits, and support the sales team in closing property deals.

Core Responsibilities

• Inbound Calls

- Answer leads from website, portals, ads & walk‑ins.

- Extract details (budget, location, property type) & qualify prospects.

• Outbound Calls

- Cold‑call & warm‑call prospects from CRM database.

- Pitch projects, share brochures, & highlight USP’s.

• Follow‑up

- Maintain daily call logs & update CRM.

- Send SMS/WhatsApp/Email follow‑ups as needed.

• Visit Coordination

- Fix site‑visit appointments & confirm attendance.

- Brief customers on project details, payment plans, offers.

• Reporting

- Submit daily/weekly MIS reports (leads, conversions, feedback).

• Customer Service

- Resolve basic queries politely & professionally.

- Escalate complex issues to senior sales members.

Required Skills

• Excellent spoken English + Hindi (other local language a plus).

• Strong persuasion & objection‑handling abilities.

• Comfortable with cold‑calling & rejection.

• Ability to work in a fast‑paced, target‑driven environment.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.