Customer Relationship Associate

Job Description - Customer Counter Associate

The Customer Counter Associate serves as the first point of contact for customers at the counter. They are

responsible for delivering excellent customer service, managing billing, handling returns/exchanges, and

resolving queries in a courteous and efficient manner.

Key Responsibilities:

. Individual sales target achievement

• Greet customers in a friendly and professional manner

• Assist customers with product inquiries, exchanges, and returns

• Ensure proper packaging and labeling of customer purchases

• VM - Maintain cleanliness and organization of the counter area

• Provide information on promotions, loyalty programs, or new arrivals

• Manage cash, credit card, and digital payment transactions responsibly

• Coordinate with floor staff and other departments for customer assistance

• Handle customer complaints or escalate to supervisors if necessary

• Support daily opening and closing procedures as assigned

• Handle billing

Key Skills & Competencies:

• Excellent communication and interpersonal skills

. Brand Fit

• Basic computer knowledge

• Attention to detail and high accuracy in handling transactions

• Ability to work in a fast-paced environment

• Positive attitude and customer-first mindset

• Team player with time management skills.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., CIEL HR SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 5 Customer Relationship Associate at CIEL HR SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.