Customer Care Executive

Job Title: Customer Care Executive

Job Summary:

We are looking for a dedicated and customer-oriented Customer Care Executive to handle customer queries, complaints, and feedback efficiently. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to maintain customer satisfaction across multiple channels (phone, email, chat, etc.).

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats.

• Resolve customer issues promptly and professionally.

• Maintain detailed records of customer interactions and transactions.

• Escalate complex issues to the concerned department when necessary.

• Follow up with customers to ensure their issues are resolved.

• Provide product/service information and support to customers.

• Meet or exceed customer service KPIs and targets.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Talent Connect Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at Talent Connect Consultancy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.