Customer Care Executive

15,000 - 26,000 /month*

Nexus Pain Management

Kalyan nagar, Bangalore

₹1,000 incentives included

0 - 5 years Experience in Telesales / Telemarketing

25 Openings

Incentives included

Full Time

Skills Required

Lead Generation

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: Healthcare

Languages: Marathi, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities

Inbound & Outbound Call Handling

Answer incoming calls from patients and provide accurate information about services, doctors, and appointment availability
Make outbound calls for appointment confirmations, follow-ups, and patient reminders
Handle missed calls and call-back requests promptly

Appointment Coordination

Schedule, reschedule, and cancel patient appointments as required
Coordinate with front office and clinical teams to manage doctor availability and patient flow
Ensure all appointment details are correctly recorded in the system

Patient Support & Communication

Address patient queries regarding procedures, consultation charges, and clinic timings
Maintain a professional and empathetic tone while interacting with patients
Escalate complex medical or billing queries to the appropriate department

Data Entry & Reporting

Maintain accurate call logs and update patient records in CRM or hospital software
Prepare daily call reports, appointment statistics, and follow-up lists

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Lead Generation, Outbound/Cold Calling, Wiring, Communication Skill along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹26,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyan nagar, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Lead Generation, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Care Executive job is located in Kalyan nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Lead Generation, Outbound/Cold Calling, Wiring, Communication Skill along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹26,000 per month. This is a Full Time opportunity and has 25 openings available.