Call Quality Analyst

salary 12,000 - 15,000 /month
company-logo
job companySmile
job location Ballygunge, Kolkata
job experience6 - 24 months Experience in Telesales / Telemarketing
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Lead Generation
MS Excel
Outbound/Cold Calling
Convincing Skills
Communication Skill

Job Highlights

sales
Sales Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Bengali
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Quality Analyst to join our team at Smile. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹12000 - ₹15000 and opportunities for growth.

Key Responsibilities:



  • Ensure that the data remains accurate, accessible and contributes to smooth operations.

  • Verify data accuracy, make corrections and identify irregularities in a timely manner.

  • Organize and maintain physical and digital records for easy access and retrieval.

  • Support various administrative tasks when needed to assist other departments.

  • Generate reports and summaries for internal teams to help in decision-making processes.

  • Maintain confidentiality of sensitive information at all times.



Job Requirements:


The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Call Quality Analyst job

  1. What is the eligibility criteria to apply for this Call Quality Analyst job?
    Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Call Quality Analyst job?
    Ans: This Call Quality Analyst job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Call Quality Analyst job?
    Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., Smile.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Quality Analyst role?
    Ans: There is an immediate opening of 1 Call Quality Analyst at Smile
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
  8. What are the timings of this Call Quality Analyst job?
    Ans: This Call Quality Analyst job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Convincing Skills, Communication Skill

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Ritesh Pyne

Interview Address

4/10, Fern Road
Posted 2 days ago
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