Call Centre Agent

📝 Key Responsibilities

• 🤝 Understand Client Needs:

  • Identify and assess client’s requirements through effective questioning and listening.

• 🔄 Relationship Management:

  • Build, manage, and nurture long-term client relationships to ensure high levels of satisfaction, trust, and policy renewals.

• 🎯 Sales Performance:

  • Consistently meet or exceed assigned sales targets, conversion goals, and other key performance indicators (KPIs).

• 📚 Market & Product Knowledge:

  • Stay updated on products, industry trends, and regulatory changes to provide accurate and timely advice.

• 💬 Customer Service Excellence:

  • Address client queries, objections, and concerns in a patient, professional, and timely manner.

• 🗓️ Work Schedule:

  • 6 days a week (24 working days per month) with daily login hour adherence and attendance expectations, requiring 8 login hours per day

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Call Centre Agent job

1. What is the eligibility criteria to apply for this Call Centre Agent job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹22000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Call Centre Agent job?
   Ans: This Call Centre Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre Agent job?
   Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., SQUAD STACK.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre Agent role?
   Ans: There is an immediate opening of 15 Call Centre Agent at SQUAD STACK
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Call Centre Agent job?
   Ans: This Call Centre Agent job has Day Shift.