A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
12,000 - 15,000 /నెల
Berown Services
సెక్టర్ 63 నోయిడా, నోయిడా
అమ్మకాలు / వ్యాపార అభివృద్ధి లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
· Handle customer enquiries through calls, emails, and WhatsApp.
· Prepare quotations, sales orders, and related documentation.
· Coordinate with customers regarding order status, delivery schedules, and product availability.
· Handle after-sales service enquiries, customer complaints, and warranty claims.
· Coordinate with technical/service engineers for troubleshooting and customer support.
· Follow up on repairs, replacements, and service requests.
· Coordinate with production, dispatch, logistics, and accounts departments.
· Maintain sales reports, customer databases, service records, and MIS in MS Excel.
Ensure timely communication and customer satisfaction
Skills & Competencies
· Good verbal and written communication
· MS Excel, Word, email, and internet
· Persuasion and negotiation skills
· Professional and customer-friendly approach
· Follow-up, order processing, and documentation
Complaint handling and service request tracking
