Key Responsibilities:
Supervise Daily Sales Operations: Ensure smooth and efficient day-to-day execution of sales activities.
Coordinate Communication: Serve as a link between the sales team, customers, and internal departments to streamline order processing and delivery.
Monitor Order Status: Track orders from initiation to completion and address any discrepancies or issues promptly.
Prepare Sales Reports: Create and maintain detailed sales performance reports, order summaries, and client feedback reports for management.
Customer Support: Manage customer queries and resolve order or delivery-related concerns effectively.
Documentation: Maintain accurate and up-to-date records of all sales transactions and communication.
Team Collaboration: Support and mentor junior team members while ensuring adherence to company procedures and standards.