Customer Relationship Manager

Job Title: Customer Relationship Manager

Company Name: Legacy Industry Pvt. Ltd.

Location: Noida Sector 2, D Block

Nearest Metro Station: Noida Sector 16

Working Days: 6 Days a Week

Timings: 10:00 AM – 7:00 PM

Experience Required: 4-8 Years

Qualification: Graduate (Minimum)

Job Responsibilities:

Manage and maintain strong relationships with existing clients/customers

Handle client queries and provide timely resolutions

Coordinate with internal teams to ensure smooth customer service

Follow up with leads and existing clients regarding services/products

Maintain customer database and update CRM records regularly

Build customer satisfaction and retention strategies

Handle customer complaints professionally and resolve issues

Generate repeat business opportunities through relationship management

Required Skills:

Good communication and interpersonal skills

Basic knowledge of CRM tools/software

Strong follow-up and coordination skills

Problem-solving attitude

Ability to handle clients professionally

Basic knowledge of Excel and email communication preferred

Preferred Candidate:

Experience in customer handling/client servicing/customer relationship management

Presentable and confident personality

Ability to work in a fast-paced environment

Contact Person: Pratibha Thakur

Contact No. 7428400340/ 9971788655

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 4 - 6+ years Experience.