🧾 Job Title: Team Leader – Personal Loan Process
🏭 Company: Wishfin Pvt. Ltd.
📍 Location: H-221 Ground Floor, Sector-63, Noida
⏰ Shift Timing: 10:00 AM – 07:00 PM (Monday to Saturday)
🧑💼 Experience: Experienced Candidates
📅 Employment Type: Full-Time
### 💰 Salary Package
₹25,000 – ₹35,000 (Fixed) + Attractive Incentives
Salary negotiable based on interview & experience
### Job Summary:
We are looking for a dynamic and result-oriented Team Leader to manage and drive a team in the Personal Loan process. The candidate will be responsible for achieving team targets, ensuring high-quality customer interaction, and maximizing loan disbursals through effective team management and process adherence.
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### Key Responsibilities:
• Lead and manage a team of telesales executives handling personal loan products
• Drive team performance to achieve monthly targets (login, approval, and disbursal)
• Monitor daily calling activities and ensure productivity standards are met
• Provide product training and continuous coaching to team members
• Handle customer and process escalations effectively
• Ensure proper follow-up with customers and banks/NBFCs for loan processing
• Track and improve conversion ratios (lead to login, login to disbursal)
• Maintain quality standards and ensure compliance with company policies
• Prepare and share daily/weekly/monthly MIS reports
• Coordinate with internal teams (Operations, Quality, HR) for smooth functioning
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### Key Performance Indicators (KPIs):
• Team Sales Target Achievement
• Loan Disbursal Volume
• Conversion Rate
• Call Quality & Productivity
• Team Retention and Engagement
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### Required Skills & Qualifications:
• Graduate in any discipline (MBA preferred)
• 1–3 years of experience in Personal Loan / Financial Sales (Team Handling experience preferred)
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Target-driven with strong analytical skills
• Good knowledge of loan products, banks, and NBFC processes
• Proficiency in MS Excel and CRM tools
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### Preferred Candidate Profile:
Experience in •Personal Loan / BFSI / Fintech industry••
• Prior experience as Team Leader or Senior Sales Executive
• Ability to handle pressure and meet deadlines
• Strong problem-solving and decision-making skills
Join this group for job Update : https://chat.whatsapp.com/Lp4KH3eofbi7J6OgkWw7Q4
📞 ••Interested candidates can contact via WhatsApp or call at:•• 9431820650
Thanks & Regards,
Suraj Prakash
Senior HR
Wishfin Pvt. Ltd.