Job Description – Customer Support Executive (Voice & Chat Process)
📍 Location: Jaipur
💼 Open Profiles & Salary Structure
🔹 Adb CS / SMB
👩🎓 Fresher: ₹28,500 CTC + ₹1,500 PLI
👩💻 1 Year Exp: ₹33,500 CTC + ₹1,500 PLI
🏆 1 Year Sales Exp (Documented): ₹39,500 CTC + ₹1,500 CTC
🔹 Adb TS
👩🎓 Fresher: ₹28,500 CTC + ₹1,500 PLI
👩💻 1 Year Exp: ₹31,500 CTC + ₹1,500 PLI
💻 1 Year Tech Exp: ₹36,000 CTC + ₹1,500 PLI
🔹 Adb UA
👩🎓 Fresher: ₹31,500 CTC + ₹1,500 PLI
👩💻 1 Year Exp: ₹36,500 CTC + ₹1,500 PLI
🔹 Microsoft Voice Process
💰 CTC: ₹32,000/month
🎁 Relocation Bonus: ₹10,000
🏠 14 Days Company Accommodation
✈️ Travel Tickets Provided
🔹 Microsoft Chat Process
💰 CTC: ₹30,000/month
🎁 Relocation Bonus: ₹10,000
🏠 14 Days Company Accommodation
✈️ Travel Tickets Provided
✅ Eligibility Criteria
🎓 Education: Undergraduate / Graduate (any stream)
👩💼 Freshers & Experienced can apply
🗣️ Good English Communication (Verbal & Written)
🔄 Flexible with Rotational Shifts
📝 Roles & Responsibilities
📞 Handle customer queries via Voice/Chat for Microsoft products & services
🛠️ Troubleshoot & resolve technical/product issues
🌟 Maintain high Customer Satisfaction
🎯 Meet process Quality Metrics & Performance Goals
🤝 Work effectively in a Team Environment
🎉 Perks & Benefits
💰 Competitive Salary + Performance Incentives
🎁 ₹10k Relocation Bonus
🏠 14 Days Company Accommodation
✈️ Travel Tickets Provided
📈 Growth Opportunities within the Company
🗓️ 5 Days Working (2 Rotational Week-Offs)
📞 Contact for Application: HR Purnima – 6357157175