Sales Manager

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

· Achieve monthly and quarterly sales targets for the store.

· Drive conversion rates by ensuring strong customer engagement and effective product presentation.

· Monitor sales trends and customer preferences to suggest improvements in product mix and display.

· Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

· Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.

· Conduct daily briefings and set individual sales goals.

· Monitor staff performance and provide regular feedback and coaching.

· Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

· Ensure every customer receives professional interior design consultation and personalized service.

· Handle escalations or special client requests efficiently.

· Maintain client relationships for repeat and referral business.

· Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

· Maintain store ambience, layout, and visual display standards as per brand guidelines.

· Ensure accurate stock management and inventory control.

· Coordinate with logistics and warehouse teams for product deliveries and replenishments.

· Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

· Prepare daily, weekly, and monthly sales reports.

· Track key performance metrics (footfall, conversion, average ticket size, etc.).

· Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.

· Provide feedback to management on market trends, competitor activity, and customer insights.

• It is a Full Time Sales / Business Development job for candidates with 3 - 5 years of experience.