Job Title: Head - Customer Relationship Management (CRM)Company: Shivali AssociatesLocation: Sector 42, GurugramJob Summary:We're looking for an experienced CRM Head to lead our customer relationship management efforts at Shivali Associates, Gurugram. You'll drive CRM strategy, lead a team, and ensure exceptional customer experiences in our real estate business.Key Responsibilities:- Develop and implement CRM strategy for real estate business- Lead CRM team, provide training, and ensure performance- Manage customer data, ensure data quality and security- Analyze customer insights to drive business decisions- Collaborate with sales, marketing, and customer service teams- Drive customer satisfaction, retention, and loyalty initiatives- Oversee CRM software implementation and optimization- Provide insights on CRM performance and customer trendsRequirements:- 4-6+ years of experience in CRM, with 2+ years in real estate- Proven track record in CRM strategy and team management- Strong analytical, communication, and leadership skills- Experience with CRM software (e.g., Salesforce, HubSpot)- Understanding of real estate industry and Gurugram marketWhat We Offer:- Competitive salary + incentives- Growth opportunities in a growing real estate company- Dynamic work environmentIf you're a CRM expert with a passion for customer relationships, apply now!
Other Details
It is a Full Time Sales / Business Development job for candidates with 4 - 6+ years Experience.
More about this CRM Head job
What is the eligibility criteria to apply for this CRM Head job?
Ans: The candidate should be Post Graduate and above and above with 4 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹80000 - ₹90000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this CRM Head job?
Ans: This CRM Head job will have 6 working days.
Are there any charges applicable while applying or joining this CRM Head job?
Ans: No, there is no fee applicable for applying this CRM Head job and during the employment with the company, i.e., Shivali Associattes.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this CRM Head role?
Ans: There is an immediate opening of 10 CRM Head at Shivali Associattes
Who can apply for this job?
Ans: Only Male candidates can apply for this Sales / Business Development job.
What are the timings of this CRM Head job?
Ans: This CRM Head job has 10:30 AM - 06:30 PM timing.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6
Skills Required
Team Management, Strategy Development, Customer Experience, Data Management, customer Insights
Salary
₹ 80000 - ₹ 90000
English Proficiency
Yes
Contact Person
Prachi Chaudhary
Interview Address
Sector 42, Gurgaon
Posted 3 days ago
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CRM Head
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Sector 42 Gurgaon, Gurgaon
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