We are looking for a responsible and target-oriented Collection Executive to manage customer accounts, follow up on outstanding payments, and maintain strong customer relationships. The ideal candidate will ensure timely collection and contribute to the overall financial health of the company.
Follow up with customers for overdue payments through calls, visits, and emails.
Maintain records of customer interactions and payment statuses.
Negotiate repayment plans and ensure timely collection as per targets.
Handle customer queries and resolve billing/payment issues effectively.
Coordinate with the Sales and Accounts team for smooth collection operations.
Prepare and submit daily/weekly collection reports.
Visit customers when necessary to ensure payment commitments are honored.
Maintain professionalism and adhere to company collection policies.