Business Development Executive

EECOM BUSINESS CONSULTANCY is looking for enthusiastic and target-driven Telecaller – Sales Executives to generate leads, connect with online sellers, and promote our e-commerce services. The ideal candidate should possess excellent communication skills, confidence in handling sales conversations, and the ability to build strong client relationships.

Key Responsibilities

Sales & Lead Generation

• Make outbound calls to prospective clients and generate qualified leads.

• Explain the company's e-commerce services and their business benefits.

• Understand customer requirements and recommend suitable service packages.

• Follow up with interested prospects and convert them into clients.

• Maintain a healthy sales pipeline and consistently achieve conversion targets.

Customer Relationship Management

• Build and maintain strong relationships with prospective and existing clients.

• Address customer queries and provide accurate information about services.

• Coordinate with the Account Management team to ensure a smooth onboarding process.

• Ensure a positive customer experience throughout the sales cycle.

Data Management

• Maintain accurate records of calls, follow-ups, and customer interactions in CRM or Excel.

• Update lead status and sales activities on a daily basis.

• Submit daily, weekly, and monthly performance reports.

Collaboration

• Work closely with the marketing team to follow up on digital leads.

• Coordinate with account managers to facilitate client onboarding and service delivery.

• Share customer feedback to help improve services and sales strategies.

Services to Promote

• Amazon Account Management

• Flipkart Account Management

• Meesho Account Management

• Product Listing & Cataloging

• Amazon A+ Content & Brand Store Creation

• Marketplace Advertising (Amazon, Flipkart, Meta Ads)

• Product Photography & Video Services

• Website Development (Shopify & WordPress)

• Brand Registration & Marketplace Approvals

• E-commerce Business Consulting

Required Skills

• Excellent verbal communication skills in Hindi and basic English.

• Strong persuasion, negotiation, and sales skills.

• Confident and professional telephone etiquette.

• Ability to handle objections and close sales effectively.

• Basic computer knowledge (MS Excel, Google Sheets, CRM tools).

• Self-motivated with a target-oriented mindset.

• Good listening and relationship-building skills.

Preferred Qualifications

• Bachelor's degree in any discipline (preferred but not mandatory).

• 0–3 years of experience in telecalling, telesales, customer support, or inside sales.

• Prior experience in e-commerce, digital marketing, or B2B sales will be an advantage.

Key Performance Indicators (KPIs)

• Daily outbound calls completed.

• Qualified leads generated.

• Sales conversions achieved.

• Revenue generated.

• Follow-up completion rate.

• Client satisfaction and feedback.

• Monthly target achievement percentage.

What We Offer

• Fixed salary with attractive performance-based incentives.

• Professional sales training and continuous learning opportunities.

• Career growth into Senior Sales Executive, Team Leader, or Business Development roles.

• Friendly and supportive work environment.

• Exposure to leading e-commerce marketplaces and business solutions.

Join EECOM BUSINESS CONSULTANCY and help businesses grow by delivering expert e-commerce solutions while building a rewarding career in sales.

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.