Admission Counsellor

Role Description

The Admissions Counsellor is a full-time, on-site role based in New Delhi. The counsellor will

guide prospective students through the admissions process, assist with enrolment, provide

information on available courses and programs, and maintain effective communication with

students to address their queries. Daily tasks include counselling students, managing

admissions documentation, coordinating with academic departments, and contributing to

sales efforts by promoting courses and services to prospective learners. The counsellor will

also build strong relationships with students through excellent customer service and

communication.

Key Responsibilities

• Student Counselling: Interact with prospective students to understand their academic

background, career goals, and recommend suitable courses.

• Lead Management: Handle inbound and outbound calls, respond to enquiries, and

maintain regular follow-ups with interested candidates.

• Admission Conversion: Effectively present course benefits, address concerns, and convert

enquiries into successful admissions.

• Relationship Management: Build and maintain strong relationships with students and

parents to ensure a positive counselling experience.

• Negotiation & Closing: Use effective convincing and negotiation techniques to support

students in making informed enrolment decisions.

• Data & Reporting: Maintain accurate records of leads, follow-ups, and admission status in

the system.

• Target Achievement: Consistently work towards achieving monthly admission targets and

contribute to overall team goals.

Required Skills

✔ Excellent communication and counselling skills

✔ Strong convincing and negotiation ability

✔ Good client handling and relationship management

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.