Receptionist

Key Responsibilities:

• Guest Reception & Greeting:
  Warmly welcome all guests and VIPs with professionalism and elegance.
  Ensure guests feel valued from the moment they arrive.

• Information & Assistance:
  Provide accurate directions, store information, mall events, and promotions.
  Assist with concierge-style services (e.g., transportation arrangements, restaurant reservations, gift suggestions).

• Customer Service Excellence:
  Proactively identify guest needs and offer assistance before being asked.
  Handle guest concerns or complaints with discretion and escalate when necessary.

• VIP & Loyalty Guest Handling:
  Recognize and cater to high-spending or loyalty members with personalized attention.
  Coordinate with the concierge or customer relationship team for enhanced service.

• Safety & Appearance:
  Maintain a clean, organized, and stylish presence at the lobby or reception desk.
  Monitor lobby activity and report any suspicious behaviour or security issues.

• Collaboration & Communication:
  Coordinate with valet, security, housekeeping, and retail staff to ensure seamless guest experiences.
  Stay updated on mall updates, store openings, and marketing initiatives.

Skills & Qualifications:

• Education: High school diploma or equivalent; hospitality or customer service training preferred.

• Experience: Minimum 1-2 years in a customer-facing role, preferably in luxury retail, hotels, or hospitality.

• Communication: Excellent verbal and written communication skills. Multilingual abilities are a plus.

• Appearance: Impeccable grooming and adherence to luxury brand presentation standards.

• Personality: Confident, friendly, attentive, discreet, and proactive.

• It is a Full Time Receptionist job for candidates with 0 - 5 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Unify Facility Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 10 Receptionist at Unify Facility Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 AM - 06:00 PM timing.