Job Profile: Receptionist

Location: Radiante Skin & Laser Clinic

About Us:

Radiante Skin & Laser Clinic is a leading center for advanced skin, hair, and laser treatments, committed to providing safe, effective, and personalized care. We pride ourselves on delivering exceptional service and creating a welcoming environment for every client.

Position Overview:

We are seeking a warm, professional, and organized Receptionist to be the first point of contact for our clinic. The ideal candidate will ensure smooth front-desk operations, provide excellent client service, and support the clinical team with day-to-day administrative tasks.

Key Responsibilities:

• Greet and welcome clients with a friendly, professional attitude

• Handle phone calls, WhatsApp, emails, and appointment scheduling

• Maintain client records and update databases accurately

• Manage billing, payments, and daily cash register reports

• Coordinate with doctors and staff to streamline patient flow

• Maintain cleanliness and orderliness of the reception area

• Provide information about clinic services, offers, and treatments

• Assist in handling client inquiries, concerns, and follow-ups

Key Performance Areas (KPA):

1. Client Experience – Ensuring every client receives a warm welcome, timely assistance, and professional service.

2. Appointment Management – Accuracy in scheduling, rescheduling, and minimizing client waiting time.

3. Communication & Coordination – Smooth liaison between clients, dermatologists, and clinic staff.

4. Accuracy in Records & Billing – Error-free documentation, payments, and cash reconciliation.

5. Front-Desk Management – Maintaining reception area aesthetics, discipline, and efficiency.

6. Service Promotion – Informing clients about ongoing offers, packages, and new treatments.

7. Customer Retention & Follow-up – Maintaining strong client relationships and ensuring repeat visits.

Requirements:

• Graduate (preferred) with good communication skills (English & Hindi)

• Prior experience in healthcare, hospitality, or customer service preferred

• Excellent interpersonal and organizational skills

• Proficiency in MS Office and appointment management software

• Polite, confident, and customer-focused personality

• Ability to multitask and work in a fast-paced environment

What We Offer:

• Professional work environment in a reputed skin & laser clinic

• Training and growth opportunities

• Competitive salary with performance-based incentives

• Employee discounts on clinic services

✨ Be the face of Radiante – where beauty meets care! ✨

• It is a Full Time Receptionist job for candidates with 1 - 3 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Medinetix Polyclinic And Diagnostic Centre.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 2 Receptionist at Medinetix Polyclinic And Diagnostic Centre
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 AM - 06:00 PM timing.