Hotel Receptionist

• Guest reception:

  Greet guests warmly upon arrival, handle check-in and check-out procedures, and provide room keys and information about hotel facilities. 

• Reservations and booking:

  Manage reservations via phone, email, and online systems, and process changes and cancellations. 

• Guest services:

  Respond to guest requests and inquiries, provide information about local attractions, and arrange services like booking restaurants or theatre tickets. 

• Administrative and financial tasks:

  Process payments (cash and credit card), maintain accurate guest records, and handle general office duties like filing and answering phones. 

• Problem resolution:

  Address and resolve guest complaints in a professional and timely manner. 

• Coordination:

  Liaise with other hotel departments, particularly housekeeping and maintenance, to ensure rooms are ready and guest requests are met. 

Key skills and qualifications

• Customer service skills (politeness, patience, communication)

• Computer literacy and experience with hotel management software

• Strong organizational and multitasking abilities

• Problem-solving skills

• Excellent verbal and written communication skills

• Ability to work under pressure 

• It is a Full Time Receptionist job for candidates with 1 - 2 years of experience.

More about this Hotel Receptionist job

1. What is the eligibility criteria to apply for this Hotel Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Varanasi.
3. How many working days are there for this Hotel Receptionist job?
   Ans: This Hotel Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hotel Receptionist job?
   Ans: No, there is no fee applicable for applying this Hotel Receptionist job and during the employment with the company, i.e., Shree Hr Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hotel Receptionist role?
   Ans: There is an immediate opening of 4 Hotel Receptionist at Shree Hr Services
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Hotel Receptionist job?
   Ans: This Hotel Receptionist job has 10:00 AM - 06:00 PM timing.