Front Desk Executive

Job Summary:

The Front Desk Executive will be the first point of contact for patients and visitors at the diagnostic center. The role involves greeting patients warmly, managing appointments, handling calls, coordinating with departments, managing billing and reports, and ensuring a pleasant experience through empathetic and efficient service.

Key Responsibilities:

• Greet patients and visitors in a polite and professional manner.

• Register patients accurately in the system and verify required documents.

• Schedule and confirm appointments for various diagnostic tests.

• Handle incoming and outgoing calls politely and efficiently; respond to patient queries or connect calls to the concerned department.

• Follow up with patients through calls for appointment confirmation, report collection, or feedback.

• Provide information about services, procedures, and preparation instructions.

• Coordinate with laboratory, radiology, and billing teams for smooth workflow.

• Handle billing, payments, and ensure correct entry of patient details.

• Maintain cleanliness and discipline at the front desk area.

• Ensure timely delivery of reports and address any patient concerns with empathy.

• Support the team in maintaining confidentiality and compliance with medical protocols.

Required Skills & Attributes:

• Excellent communication and interpersonal skills.

• Empathy and patient-centric approach in all interactions.

• Strong call-handling and coordination abilities.

• Good organizational and multitasking skills.

• Basic computer knowledge (MS Office, Hospital Management Software).

• Ability to stay calm and courteous under pressure.

• Professional appearance and positive attitude.

• It is a Full Time Receptionist job for candidates with 0 - 6 months of experience.

More about this Front Desk Executive job

1. What is the eligibility criteria to apply for this Front Desk Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹13500 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Front Desk Executive job?
   Ans: This Front Desk Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Executive job?
   Ans: No, there is no fee applicable for applying this Front Desk Executive job and during the employment with the company, i.e., Sodani Hospitals And Dignostics Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Executive role?
   Ans: There is an immediate opening of 4 Front Desk Executive at Sodani Hospitals And Dignostics Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Executive job?
   Ans: This Front Desk Executive job has 10:00 AM - 07:00 PM timing.