
Job description:
Position Title: Front Desk Executive –
Experience: 2 to 4 years
Location: Godrej Properties Kharadi/Manjari
Role Description:
This is a full-time on-site role for a Front Desk Receptionist located in Kharadi/Manjari. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service. A Front Desk Executive in the real estate industry typically serves as the first point of contact for clients, visitors, and vendors. Here's a job description tailored to someone with 2 years of experience in real estate.
Responsibilities:
1. Customer and Client Handling: Greet clients, visitors, and vendors in a courteous and professional manner.
Handle inquiries from clients regarding property listings, services offered, and general information about the real estate market.
Assist clients with scheduling property viewings, appointments, and meetings with real estate agents.
Address client concerns and ensure timely resolution or escalation to the appropriate department.
2. Fluent English Communication:
Communicate effectively in English, both verbally and in writing, with clients, colleagues, and other stakeholders.
Ensure clarity and professionalism in all written and verbal communications, including emails, phone calls, and face-to-face interactions.
3. Inventory Management:
Maintain accurate records of office supplies, marketing materials, and other inventory items.
Monitor inventory levels and reorder supplies as needed to ensure smooth office operations.
Coordinate with vendors and suppliers for timely delivery of inventory items and negotiate favourable terms when necessary.
4. Costing Report Maintenance in Excel:
Develop and maintain Excel spreadsheets to track inventory levels, costs, and expenditures.
Prepare monthly or quarterly costing reports detailing expenses related to office supplies, marketing materials, and other inventory items.
Analyse costing data to identify cost-saving opportunities and improve efficiency in inventory management.
5. Administrative Support:
Assist real estate agents and other staff members with administrative tasks, including document preparation, filing, and data entry.
Schedule appointments, meetings, and property viewings using calendar software or scheduling tools.
Collaborate with other departments, such as marketing and finance, to ensure seamless coordination and communication.
Requirements:
2 - 4 years of experience as a Front Desk Executive or Receptionist or similar role in the real estate industry.
Proficiency in English language, both spoken and written, with excellent communication skills.
Strong knowledge of Microsoft Excel for inventory management and costing report maintenance.
Customer-focused attitude with a passion for delivering exceptional service.
Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
Attention to detail and accuracy in data entry and record-keeping.
Bachelor's degree or equivalent qualification preferred.
Please share your resume on ciel.sachitamodi@godrejproperties.com
Job Type: Full-time
Work Location: In person