The job description of an automotive technician at a Modi Mahindra dealership generally involves diagnosing, repairing, and performing routine maintenance on Mahindra vehicles according to dealership and manufacturer standards.
Key Responsibilities
Diagnosis and Troubleshooting: Use diagnostic tools (scanners, multimeters) and observational/mechanical testing to identify faults in vehicle systems (engine, transmission, electrical, brakes, steering, suspension, etc.).
Repairs and Maintenance: Perform scheduled maintenance tasks (oil changes, filter replacements, fluid checks, tune-ups) and carry out complex repairs or component overhauls as needed.
Quality and Safety Checks: Verify that all repairs meet safety and manufacturer standards and conduct test drives or functional tests after repairs to ensure proper vehicle performance.
Documentation and Reporting: Maintain accurate and legible records of all work performed, parts used, and hours spent on job cards and reports.
Customer Interaction: Assist service advisors by explaining technical issues in simple terms to customers and addressing their queries or complaints professionally.
Workshop Management: Keep the workspace, tools, and equipment clean, organized, and safe, following all safety procedures.
Continuous Learning: Stay updated with the latest Mahindra vehicle models, technical bulletins, and workshop procedures through formal training sessions.
Team Collaboration: Work effectively with other technicians, engineers, and workshop management to resolve complex technical issues.
Required Skills and Qualifications
Technical Knowledge: Strong knowledge of automotive systems, including mechanical, electrical, and electronic components.
Problem-Solving Abilities: Strong ability to troubleshoot, diagnose, and resolve issues efficiently and independently.
Tool Proficiency: Proficiency in using diagnostic equipment, hand tools, and specialized machinery relevant to automotive repair.
Communication Skills: Good communication and interpersonal skills to interact with customers and team members effectively.
Experience/Education: Typically requires a minimum of an ITI or Government Diploma and relevant professional experience as an automobile technician (often 1-3 years, depending on the role level).
Licenses: A valid driving license is usually required for conducting test drives.
Physical Fitness: The role often requires physical fitness to operate heavy machinery and perform hands-on work in a workshop environment.