Desktop Support Engineer

Job Summary:

We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical support and assistance to users across the organization. The ideal candidate will be responsible for installing, configuring, and maintaining desktop systems, responding to technical issues, and ensuring optimal IT performance.

Key Responsibilities:

• Provide technical support for desktop systems, laptops, printers, and peripherals.

• Install, configure, and upgrade hardware and software on user devices.

• Troubleshoot and resolve hardware, software, and network issues.

• Respond to service requests and incidents via ticketing system, phone, or in person.

• Maintain and update IT asset inventory and documentation.

• Set up and support user accounts, profiles, and permissions in Active Directory.

• Provide remote support for off-site employees using tools like TeamViewer, AnyDesk, or RDP.

• Collaborate with other IT team members for escalations and complex issues.

• Assist with onboarding/offboarding procedures, including equipment setup and recovery.

• Ensure security compliance by applying patches, updates, and antivirus solutions.

• Maintain a high level of customer satisfaction through professional communication and timely resolution.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

• 1–3 years of experience in a desktop support or IT helpdesk role.

• Proficiency in Windows and macOS environments.

• Strong knowledge of Microsoft Office 365 and common business applications.

• Basic understanding of networking (TCP/IP, DNS, DHCP).

• Experience with Active Directory, group policies, and remote access tools.

• Strong troubleshooting, diagnostic, and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and manage time effectively.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., VINAYAK COMPSERVE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 4 Desktop Support Engineer at VINAYAK COMPSERVE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:30 सुबह - 06:30 शाम timing.