Plan, coordinate, and monitor last-mile delivery operations for milk and dairy products.
Manage daily route planning, delivery schedules, and vehicle allocation to ensure timely dispatches.
Maintain cold chain management and ensure product quality during storage and transit.
Supervise and coordinate with delivery executives, warehouse team, and transport vendors.
Track inventory movement, ensure proper loading/unloading, and maintain dispatch records.
Monitor delivery performance, delays, and customer feedback, and take corrective action when required.
Ensure compliance with hygiene, food safety, and temperature control standards throughout operations.
Optimize fleet utilization and route efficiency to reduce fuel costs and improve productivity.
Coordinate with procurement, warehouse, and sales teams for smooth supply chain flow.
Prepare daily, weekly, and monthly logistics reports and KPIs (delivery success rate, returns, wastage, etc.).
Handle incidents, vehicle breakdowns, and emergency delivery requirements proactively.
Manage third-party logistics partners and ensure service level adherence.
Drive continuous improvement initiatives in logistics and last-mile delivery processes.
Bachelor’s degree in Logistics, Supply Chain Management, Operations, or a related field.
Minimum 5–8 years of experience in logistics/last-mile delivery (preferably in the dairy or FMCG industry).
Strong understanding of cold chain logistics and perishables handling.
Hands-on experience with route planning, fleet management, and logistics tracking systems.
Excellent communication, leadership, and problem-solving skills.
Proficiency in MS Excel, ERP systems, and logistics management software.
Ability to work in a fast-paced, night-shift or early-morning operation environment.
Shift: Night / Early Morning (as per dairy operations schedule)
Days: 6 days a week