We are seeking a proactive and goal-oriented telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth.
Outbound Calls: Engage with prospective clients to introduce and promote the company’s products or services.
Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.