We are looking for a Telesales Agents to join our team iSON Xperiences at Doon Business Park, near ISBT, Dehradun
Key Responsibilities:
Telesales Agent - Sr. Telesales Agent / Telecom Telesales Process
· Use all call-handling procedures at opening, probing, seeking an opportunity to pitch product related services during conversation and while ending the call.
· Responds to customer queries (on Products during sales call) in friendly, professional and supportive way
· Ensures compliance with agreed Key Performance Indicators like Sales Targets, conversion targets & Quality scores
· Demonstrate good communication skills, selling skills, negotiation skills to convert a sale
· Identifies sales opportunities and informs the customer of relevant products and services if applicable.
· Keeps records on all customer requests in order to ensure reliable and timely tracking of customer requests
· Ensure positive corporate image ensuring compliance with Etisalat’s policies, procedures and guidelines
· Documents all customer suggestions and ideas on improving the concerned products & services.
· Job Types: Full-time, Permanent, Fresher & Experienced (Both can apply)
Pay: ₹23,000.00 (Freshers) + Rs 4000/Rs 5000 weekly sales incentives
Upto ₹26,500.00 (Experienced) + 4000/Rs 5000 weekly sales incentives
Salary Cycle: 7th of each month
Benefits:
Medical insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Language:
Hindi (Required) - Must
English (Required) – Must & Good conversational skills
Work Location:
ISON XPERIENCES BPO INDIA PRIVATE LIMITED
Doon Express Business park, 1st Floor, Zones 2210 & 2240, Michigan Avenue, Opp. Transport Nagar, Saharanpur Road, Dehradun - 248001
Shift Timings: 10:30 am – 19:30 pm hrs (9 hrs)
Preshift timings: 15 mins
Post shift timings: 15 mins
Office reporting timings: 10:15 am