A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
25,000 - 28,000 /महीना
Gsw Facility Management Private Limited
थाणे वेस्ट, थाणे
ग्राहक सहायता / टेलीकॉलर में 1 - 6+ वर्षो का अनुभव
फुल टाइम
Key Responsibilities
Make outbound calls to customers for vehicle service reminders.
Inform customers about service offers, promotions, and packages.
Book service appointments and coordinate with the service team.
Handle customer queries related to vehicle servicing.
Maintain customer records and follow-up details in the CRM system.
Escalate complex issues to the Team Leader or Service Manager.
Ensure excellent customer service and professional communication.
Achieve daily call and appointment booking targets.
Required Skills
Telecalling / Customer Service
Outbound Calling
Appointment Scheduling
Customer Follow-up
Good Communication Skills (Hindi, English & Marathi)
Customer Relationship Management (CRM)
Basic Computer Knowledge (MS Office)
Telephone Etiquette
Customer Handling
Follow-up & Coordination
Preferred Background
Candidates with experience in Automobile Service Calling, Service Reminder Calls, Customer Care, Service Booking, or After-Sales Support will be preferred.
