कस्टमर केयर एग्जीक्यूटिव

Job Title: Customer Support Specialist (International Voice Process)

Quick Highlights

• Salary: Up to ₹40,000 In-Hand per month (Based on experience)

• Location: Thane, Maharashtra (Work from Office)

• Shift: Fixed US Night Shift

• Transport: One-way cab facility provided

• Working Days: 5 Days a week (Rotational weekly offs)

### About the Role

We are looking for dynamic, well-spoken Customer Support Specialists to join our international voice process. In this role, you will interact directly with global customers, addressing inquiries, resolving issues, and delivering a world-class service experience. If you love solving problems and possess seamless English communication skills, this is the perfect place to grow your career.

### What You Will Do

• Handle inbound/outbound customer queries from international clients with professionalism and empathy.

• Provide accurate solutions and guide customers through troubleshooting steps or account requests.

• Maintain a high level of customer satisfaction by resolving issues effectively on the first call.

• Log and update accurate interaction details into our CRM database.

### Who We Are Looking For

• Communication: Exceptional verbal and written English communication skills (Fluent/Advanced proficiency).

• Education: HSC / Undergraduates / Graduates can apply.

• Experience:

• Freshers with top-tier English communication skills are welcome!

• 1+ Year of International BPO experience is highly appreciated and will be given salary preference.

• Flexibility: Comfortable working in consistent night shifts and aligning with US business hours.

• Availability: Immediate joiners preferred.

Perks & Benefits

• Competitive in-hand salary (up to ₹40K) + performance-based incentives.

• Safe and reliable one-way cab facility for your commute.

• Standard PF, ESIC, or medical insurance benefits.

• Excellent internal growth opportunities to move into leadership roles.

## How to Apply

If you fit the criteria and are ready to advance your career, share your updated resume over WhatsApp or Call our HR team directly:

Contact Person: 8824704654

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