✅ Job Description – Kotak Securities Process (Tech Mahindra)
🔹 Process Name: Kotak Securities
🔹 Company Name: Tech Mahindra
💼 Designation: Customer Support Executive (Blended Process)
💰 Salary: ₹22,000 (In-hand)
📍 Location: Chandivali, Mumbai
📅 Working Days: 5 Days Working (Monday to Friday)
📆 Week Offs: 2 Week Offs (Saturday & Sunday)
⏰ Shift Type: Blended (Voice & Non-Voice Tasks)
✅ Key Responsibilities:
• Handle inbound customer queries related to stock market investments and account-related issues.
• Provide support via calls, chats, and emails.
• Educate customers on Kotak Securities products and services.
• Troubleshoot and resolve basic technical and account-related problems.
• Maintain a high level of customer satisfaction and adhere to SLAs.
✅ Qualification Required:
• Minimum 12th Pass / Graduate
• Excellent communication skills (English)
• Basic understanding of stock markets is a plus
⸻