We are looking for a Field Collection Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan Recovery. The role offers ₹12000 - ₹20000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Field Sales job for candidates with 0 - 6 months of experience.
More about this Field Collection Executive job
What is the eligibility criteria to apply for this Field Collection Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Field Collection Executive job?
Ans: This Field Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Collection Executive job?
Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Kuberans.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Collection Executive role?
Ans: There is an immediate opening of 50 Field Collection Executive at Kuberans
Who can apply for this job?
Ans: Only Male candidates can apply for this Field Sales job.
What are the timings of this Field Collection Executive job?
Ans: This Field Collection Executive job has 10:00 AM - 07:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Skills Required
Good Communication Skill
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 20000
Regional Languages
Hindi, Bengali
English Proficiency
No
Contact Person
Ruma Bera Shaw
Interview Address
Bara Nagar, Kolkata
Posted 10+ days ago
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