Voice Process Executive

15,000 - 30,000 /month*

Digitide Solutions Limited

Airoli, Mumbai

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Aadhar Card

Job Description

We are looking for a Voice Process Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹15000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Voice Process Executive job ranges between ₹15,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Voice Process Executive job?
Ans : As a Voice Process Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Voice Process Executive job is located in Airoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Voice Process Executive job.
Why should you apply for this Voice Process Executive job?
Ans : This Voice Process Executive job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.