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Voice & Non-Voice Customer Support Executive

salary 10,000 - 35,000 /month*
company-logo
job companyTech Mahindra
job location Hi-Tech City, Hyderabad
incentive₹5,000 incentives included
job experience1 - 4 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at TECH MAHINDRA to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹10,000 - ₹35,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
    Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹35,000 per month in this Voice & Non-Voice Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
  5. How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
    Ans : There are 50 vacancies for this Voice & Non-Voice Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Hi-Tech City, Hyderabad.
  9. Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-4 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
  10. What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
    Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹35,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 35000

English Proficiency

Yes

Contact Person

Dhanush roy
Posted a day ago

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