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Customer Support Field Supervisor

salary 20,000 - 25,000 /month
company-logo
job companyHandiman Services Limited
job location Field job
job location Hi-Tech City, Hyderabad
job experience3 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Field Supervisor to join our team at Handiman Services Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Facility services. The role offers ₹ 20,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Field Supervisor job

  1. What are the eligibility criteria for this Customer Support Field Supervisor job?
    Ans : Candidates should have a Graduate and above qualification with 3-7 years of experience and skills like Computer Knowledge for this Customer Support Field Supervisor job offered by Handiman Services Limited in Hi-Tech City, Hyderabad.
  2. What salary is offered for this Customer Support Field Supervisor job?
    Ans : The salary for this Customer Support Field Supervisor job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
  5. How many vacancies are there for this Customer Support Field Supervisor job?
    Ans : There is 1 vacancy for this Customer Support Field Supervisor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 3-7 years of experience are eligible to apply for this Customer Support Field Supervisor role. Only male candidates are eligible.
  7. What does the role of Customer Support Field Supervisor involve?
    Ans : As a Customer Support Field Supervisor, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Supervisor position is Hi-Tech City, Hyderabad.
  9. Who is the right fit for this Customer Support Field Supervisor job?
    Ans : A candidate having skills like Computer Knowledge with 3-7 years of experience is the right fit for this Customer Support Field Supervisor job.
  10. What makes this Customer Support Field Supervisor job a good opportunity?
    Ans : This Customer Support Field Supervisor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, 2 wheeler must

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi, Telugu

Contact Person

Sreenivaas

Interview Address

Marredpally, Marredpally, Hyderabad
Posted 2 days ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Field Supervisor