Virtual Assistant

Executive - Command Center - Ghansoli

About Compnany: 

Hemabh Technology is India’s leading business services company providing logistics and technology solutions to banks, financial institutions, organized retail, and e-commerce companies with a presence across Cash Logistics, Managed Services, and Technology Solutions.

businesses include ATM and Retail Cash Management, Banking Automation, ATM-as-a-service, AIoT Remote Monitoring, Software Solutions and Card Issuance, Management & Personalization.

is committed to enable financial inclusion by providing access to formal banking services and driving seamless physical payments in India. 

Job Overview:

We are seeking a dynamic and results-driven personnel to join/lead our Operations and Process Excellence team. The ideal candidate will have a strong background in process design, re-engineering, Lean Six Sigma methodologies, and program management. Incumbent will be responsible for driving operational efficiency, cost optimization, and enhancing the overall customer experience through innovative solutions and continuous improvement initiatives.

Key Responsibilities:

What are we looking for:

• Visually monitoring 24/7 video monitoring & retail related processes

• Making sure there is no miss-outs with upmost determination & focus

• To detect and deter every attempted crime in the ATM, branches & retail 100% schedule adherence in rotational shift, week offs

• Good to have:            

• Both Verbal and written communication

• Good English

Minimum Qualifications:

• Graduation

• 0-4 years of experience

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.