Customer Care Service

18,000 - 35,000 /month

Grownow Hr

Airoli, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Hiring: Semi-Technical Executive (Customer Service Process)Location: AiroliShift: Night Shift (Any 9 Hours)We are hiring for a Semi-Technical Customer Service Process for candidates who are passionate about customer support and technical assistance.Salary Structure (In-Hand):Freshers: ₹18,000 per monthL1 (1 year experience required): ₹22,000 per monthL2 (2 years experience required): ₹28,000 per monthKey Responsibilities:Handle customer queries via calls/chat/email.Provide semi-technical support and troubleshoot basic issues.Ensure customer satisfaction by resolving concerns efficiently.Maintain accurate records of customer interactions.Follow company processes and service standards.Eligibility Criteria:HSC / Graduate Freshers can apply.Candidates with BPO experience preferred.Good communication skills (English mandatory).Basic technical understanding.Age limit: Up to 45 years.Interview Rounds:HR RoundOperations RoundAssessment RoundAdditional Benefits:Home drop facility available (Night Shift).2 Rotational Week Offs.Interested candidates can share their updated CV or connect for more details.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

What skills and experience do you need for this Customer Care Service job?
Ans : To apply for this Customer Care Service job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹35,000 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There are 50 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Service, you will work on skills like International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Airoli, Mumbai.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Full Time job and has 50 openings.