Telecalling Executive

Job Summary:

We are seeking a detail-oriented and customer-focused Tele-verification Executive to join our dynamic team. The role involves verifying customer details via telephone as part of our service quality and fraud prevention processes. The ideal candidate should have strong communication skills in English and a good command of MS Office tools.

Key Responsibilities:

Conduct telephonic verification of customer details as per company protocols.

Ensure accurate data entry and documentation of customer information.

Communicate clearly and professionally with customers to gather required information.

Follow up on pending verifications and maintain detailed logs of all calls.

Collaborate with internal departments to resolve discrepancies or escalate issues as needed.

Maintain confidentiality and comply with data protection guidelines.

Key Requirements:

Proficiency in English (Read, Write, Speak) – must be able to communicate effectively and professionally.

Willingness to work in rotational shifts, including night shifts, weekends, and public holidays.

Working knowledge of MS Office, particularly Excel, Word, and Outlook.

Good typing speed and attention to detail.

Strong interpersonal and customer service skills.

Ability to handle repetitive tasks with consistency and quality.

Preferred Qualifications:

Prior experience in tele-calling, BPO, or customer support roles is a plus.

Graduate or equivalent education preferred.

Familiarity with CRM tools or call center software is an advantage.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Techno Wise.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 10 Telecalling Executive at Techno Wise
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Night Shift.