International Customer Support Executive

20,000 - 55,000 /month*

Source Global

Gota, Ahmedabad

₹10,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal

Job Description

We are currently hiring experienced Chat & Email Support Executives for our US-based E-commerce process at our Gota, Ahmedabad location.

Position: Chat & Email Support Executive
Process: US E-commerce
Shift: Night Shift (US Time Zone)
Location: Gota, Ahmedabad
Experience Required: Minimum 1+ Year

Key Responsibilities:

Handle customer queries via Live Chat & Email (US customers)
Assist customers with orders, refunds, returns, tracking, chargebacks, and product-related inquiries
Provide prompt, accurate, and professional responses
Manage multiple chats simultaneously
Maintain proper documentation in CRM systems
Ensure high customer satisfaction and meet quality standards

Candidate Requirements:

Minimum 1 year experience in Chat/Email Support (International process preferred)
Experience in E-commerce support is mandatory
Fluent English with strong grammar and written communication skills
Typing speed of 35–45 WPM minimum
Comfortable working in Night Shift (US Process)
Basic computer knowledge and familiarity with CRM tools
Strong problem-solving skills and attention to detail

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International Customer Support Executive job

What are the eligibility criteria for this International Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like International Calling, Non-voice/Chat Process for this International Customer Support Executive job offered by Source Global in Gota, Ahmedabad.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹20,000-₹55,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gota, Ahmedabad.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 50 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What does the role of International Customer Support Executive involve?
Ans : As a International Customer Support Executive, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Gota, Ahmedabad.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹55,000 per month. This is a Full Time job and has 50 openings.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, Meal

Skills Required

Non-voice/Chat Process, International Calling

Shift

Night

Contract Job

Salary

₹ 20000 - ₹ 55000

English Proficiency

Yes

Contact Person

Sufiyan

Interview Address

Office Number 305, Third floor, Unique Metropolis, Prasang Party Plot Rd, nr. Landmark :, nr. Silver Oak University, Gota, Ahmedabad, Gujarat 380061, Gota, Ahmedabad

Posted 12 hours ago