Telecaller Outbound

11,000 - 15,300 /month*

Ai-recovery & High Value Services Llp

Nager Bazar, Kolkata

₹300 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

3 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Outbound to join our team . The role offers ₹11000 - ₹15300 and involves managing customer calls, delivering outstanding customer service related to Insurance Background. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller Outbound job

What skills and experience do you need for this Telecaller Outbound job?
Ans : To apply for this Telecaller Outbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹11,000-₹15,000 per month in this Telecaller Outbound position.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nager Bazar, Kolkata.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 3 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Outbound, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is Nager Bazar, Kolkata.
Who is the right fit for this Telecaller Outbound job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Telecaller Outbound job.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹11,000-₹15,000 per month. This is a Full Time job and has 3 openings.