Customer Support Executive

15,000 - 20,500 /month

Dtdc

Chinar Park, Kolkata

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions — all while ensuring a professional and positive customer experience.
Key Responsibilities:
• Handle incoming and outgoing calls in a polite and professional manner.
• Resolve customer queries and complaints efficiently with a problem-solving approach.
• Log and track customer interactions and follow up where necessary.
• Meet key performance targets including call handling time, resolution rate, and customer satisfaction.
Requirements:
• Qualification: Minimum 12th Pass / Graduate (any stream).
• Good communication skills in Hindi and English.
• Basic computer knowledge. • Freshers can't apply can apply.
• Must be comfortable with work from office setup.
Salary & Benefits:
💰 Salary: Up to ₹16,000 in hand (based on interview performance)
🕒 Training: 7 days (Paid)
📍 Location: Chinarpark, near Atghara Checkpost, Kolkata
Interview Details:📍 Venue: D•D• Office, Chinarpark
Contact for Interview: HR – Milan📞 6291197911

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinar Park, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Chinar Park, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,500 per month. This is a Full Time opportunity and has 50 openings available.