Customer Support Executive

25,000 - 30,000 /month

Ayka Communication Private Limited

New Town, Kolkata

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Customer Support Executive to join our team at AYKA COMMUNICATION PRIVATE LIMITED. The role offers ₹ 25,000ctc - ₹ 30,000ctc and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.6- 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

*Job Details*

( International Process)

*Process :-*

Blended and voice Process

*Post* :- Customer Support Executive

Location :- Kolkata

Qualification :- Graduates/ HS

*Salary ( Gross)*

Experience :- 3.80lpa to 4.60 lpa

Freshers:- 3.30lpa to 3.60 lpa

Bonus :- NA

*Shift* :- Rotational Shift

*Interview* mode :- Virtual

Cab Facility :- Yes

*Language* :- English & Hindi should be proficient

*Required* - Immediate joiner

Reference :- Ayka Communication Pvt Ltd

For further details regarding the time and location

Contact HR

Anjana 7579152329

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in New Town, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.