Customer Care Executive

15,000 - 20,000 /month*

Prolific Hr Consultants India Limited

Rajarhat, Kolkata

₹4,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

Customer Interaction:

Handle incoming calls from customers promptly and professionally.
Provide information about products, services, and company policies.
Address customer inquiries, concerns, and complaints effectively.

Issue Resolution:

Troubleshoot and resolve customer issues or complaints in a timely manner.
Escalate complex issues to appropriate departments for further investigation.

Data Entry:

Accurately and efficiently input customer information and details into the company's database.

Product Knowledge:

Stay informed about the company's products, services, and promotions to provide accurate information to customers.

Eligibility Criteria:

Proven customer service experience.
Should have minimum 3 months of relevant experience
Excellent communication skills, both verbal and written.
Strong problem-solving and decision-making abilities.
Proficiency in using call center software and computer systems.
Ability to work in a fast-paced and dynamic environment.
Strong attention to detail and accuracy.

Sunday fixed off

Interested Candidate can contact to -

Contact Person- Milan

Contact No. - 9035285840

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Domestic Calling, Query Resolution for this Customer Care Executive job offered by Prolific Hr Consultants India Limited in Rajarhat, Kolkata.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Rajarhat, Kolkata.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.