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Telecaller

salary 12,000 - 16,000 /month*
company-logo
job companyTeleconnect Global Services
job location Work from home
incentive₹1,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
work_from_home Work From Home
part_time Part Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at . The role offers ₹6000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

  1. What qualifications and experience are required for this Telecaller position?
    Ans : Candidates should have a 10th Pass and above qualification with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹12,000-₹16,000 per month. This is a Part Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Telecaller job is located in Haibowal, Ludhiana.
  8. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹12,000-₹16,000 per month. This is a Part Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5 days working

Shift

Day

Contract Job

No

Salary

₹ 6000 - ₹ 16000

English Proficiency

Yes

Contact Person

Ameen
Posted 10+ days ago
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