Telecaller

13,500 - 15,500 /month

Health And Nutrition

Abdullapur Basti, Ludhiana

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Punjabi

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Health And Nutrition. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 13,500 - ₹ 15,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge for this Telecaller job offered by Health And Nutrition in Abdullapur Basti, Ludhiana.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹13,500-₹15,500 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Abdullapur Basti, Ludhiana.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Abdullapur Basti, Ludhiana.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹13,500-₹15,500 per month. This is a Part Time job and has 5 openings.