International Call Center

18,000 - 30,000 /month

Corepro It Solutions Private Limited

Jamalpur Colony, Ludhiana

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Flexible Shift

Job Description

We are looking for a International Call Center to join our team at Corepro It Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Call Center job

What qualifications and experience are required for this International Call Center position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Call Center job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Call Center job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jamalpur Colony, Ludhiana.
How many vacancies are there for this International Call Center job?
Ans : There are 25 vacancies for this International Call Center role.
Is this job open for all genders?
Ans : Yes, this International Call Center job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Call Center position is Jamalpur Colony, Ludhiana.
What makes this International Call Center job a good opportunity?
Ans : This International Call Center job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 25 openings.